Inbound Call Centre Advisor
Manchester City Centre Employer: Teleperformance
Job Level: Mid Level Job Type: Permanent
Teleperformance is looking for an Inbound Call Centre Advisor to join the N Brown group & JD Williams on their fashion campaign. You will receive inbound calls from new and existing customers to place orders. You will also aim to maximise the revenue by up-selling and cross-selling at every opportunity.

You’ll be required to;

Use effective questioning, listening and influencing skills to maximise sales and revenue

Deal with customers and colleagues in a friendly, positive and professional manner

Deliver sales whilst ensuring quality is maintained

Achieve personal targets


Benefits;

20 days annual leave per year plus 8 Bank Holidays

Uncapped commission scheme

Casual dress code

Based in Manchester City Centre with great transport links

Daily incentives & monthly incentives where you can earn £150 per month

Pension scheme

Exclusive Teleperformance employee discounts off top brands

Auto enrolment in to pension scheme

On site cafe

For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management.

We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978,

and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence!