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Here at Allianz UK, everyone brings their own expertise and enthusiasm to work, to enable customers to make the right insurance decisions to meet their needs. We’re passionate about helping our customers and employees move on and up in life and business. We nurture and invest in talent to ensure that great people build great careers with us. There’s a variety of different career opportunities which enable people to fulfil their potential and we provide an award-winning range of training, recognised in 2015 by Investors in People (IIP) with a Gold level accreditation. Other prestigious industry awards we have won include General Insurer of the Decade at the British Insurance Awards 2014. Position Description This position is based in our Manchester Commercial & Personal branch dealing with commercial broker markets. This position provides a great development opportunity to work in one of our largest Fleet accounts within a £100m branch. As a member of our Fleet team, you will be responsible for supporting the Regional Leadership team with the profitable development of the commercial business. In particular, you will be responsible for:- Retaining profitable existing business and provide excellent service to our customers. Building and developing successful Broker relationships. Ensuring your visibility in the market. You will thrive on face to face contact with brokers and end customers. Developing business relationships with key clients. Achieving agreed financial performance targets. Collaborating strongly with other departments to achieve the Company's goals in respect of service delivery. Enagaing fully in the cross sell culture in Allianz Skills & Experience Working towards ACII Experience in fleet underwriting Excellent relationship management skills. Practical knowledge of MS Office and MS Outlook. Good Numerical and verbal reasoning skills. Excellent verbal influencing and trading skills. An understanding of both the Manchester and UK general insurance market. Additional Requirements At Allianz, we welcome applications from everyone, regardless of your background or needs. If you need assistance with making your application please contact us at [email protected] For external applicants only – Please be aware that we will require satisfactory pre-employment evidence to include DBS, Financial Probity and Fraud checks, before you can commence employment with us.

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Description We are currently looking to recruit Personal Claims Advisers to work within our Debt Solutions business. They will be responsible for following up existing customer enquiries for Debt Advice, to see if making a financial claim would be an appropriate solution for the client. This must be done whilst ensuring that any advice given is within regulatory guidelines and promotes the best outcome for the client, towards their own individual circumstance. This is predominantly a phone based position calling out to existing customers. Personal Claims Advisers will be responsible for, but not limited to: - Making contact with clients who have shown an interest in debt solutions or making a claim against miss-sold financial products. - Assessing each clients’ individual circumstance to ascertain if a financial claim is a suitable service for them. - Ensuring at all times that any advice given promotes the best outcome for the client. - Operating in line with regulatory requirements as stipulated by the MOJ and Think Money compliance guidelines (e.g. Quality Assurance). - Undertake any further duties determined as reasonable and necessary in fulfillment of the role. This is an ideal opportunity for someone with phone based customer service or financial service experience looking to take that next step in their career within a large financial service organisation. Whilst attaining and maintaining competency within this role, there will be opportunities to progress your career further within the company. If you think you have the right skills, drive and motivation to succeed in this role please apply for immediate consideration. Due to the volume of applications being received, only those that demonstrate the necessary skills will be contacted.

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We are looking to recruit a Claims Handler to join our team. You will be responsible for delivering a high quality professional advice service to clients regarding any claims issues; you primary task is to liaise with insurers and other interested parties to expedite the claim and effectively manage your clients’ expectations. You will handle claims from receipt of notification of loss through to conclusion. Key Responsibilities Advise and update clients on all meaningful events and discussions during the claim ensuring complete customer happiness Regularly assess the status of claims with clients / insurers / recovery agents/solicitors (as applicable) and ensure that all parties are informed of progress or chased for updates as necessary. Can you offer appropriate technical advice to clients throughout the duration of the claim? Be encouraging, compassionate and effectively handle their expectations? Your role is focussed on regarding the claim process, timescales, policy and/or legal liability and quantum. You will liaise with your Line Manager regarding any issues, queries or areas of concern which may arise. Ensuring you bring to your Line Manager’s attention any claims complaints (in addition to following the company’s general complaints procedure) Identify and inform Line Manager of any claims which may generate a complaint Ensure market / insurance / legislation and other technical knowledge is developed and maintained to enable efficient claims handling and that Business systems are updated regularly and that data held is 100% accurate at all times, to facilitate accurate claims reporting. Process all claim notifications, further advices and collections in accordance with the Claims Division’s procedures Can you manage own workload in order to service the client promptly and expertly? You will need to be someone with super administrative skills who will be task focused and want to develop and nurture their career with us. Update insurers and recovery agents and inform of any additional information acquired during the claims process. Review insurer’s, recovery agents and solicitors queries and resolve wherever possible Ensure that claims statistics, when required by the client, Placing Department or insurers on risk, are accurate and produced in accordance to SLAs Ensure all relevant inward/outward correspondence is added to each claim file in the correct order, including contemporaneous notes of any telephone conversations / meetings Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Whistle Blowing, Treating Customers Fairly Experience, Knowledge and Skills Cert CII/ Dip CII (Chartered Insurance Institute) qualification desirable and educated to GCSE standard or equivalent Previous experience within the insurance industry with specific claims handling focus. Good customer service focus along with good planning and analytical skills. Identify potential risk/issues and seek advice/consultation when required. Apply due diligence and process adherence accompanied by high accuracy and attention to detail. Good communication and interpersonal skills and takes initiative when assisting team members. MS office proficiency. Eligible to work in the UK We are an equal opportunities employer In 2014, Pen was formed out of 12 leading underwriting businesses - creating a single company offering underwriting with a difference. We knew we could deliver something unique that the market hadn’t seen before. We also understood that it isn’t always necessary to reinvent the wheel, which is why we offer the traditional values that brokers appreciate – support, expertise and outstanding service. Today, if Pen was a carrier we’d be one of the top 25 insurance companies in the UK. We have 17 underwriting teams, made up of 400 employees and spread across 18 offices – which makes us the second largest managing general agent (MGA) in the UK. United, Pen is greater than the parts we were built from and many of our founding businesses are market leaders and experts in their field. We have a clear vision for the future, in which we continue to be valued by our customers, distributors and risk carriers and are seen as the go-to virtual insurer. We want to be able to underwrite a diverse portfolio, unmatched in our scope of class, territory and reach.

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Here at Allianz UK, everyone brings their own expertise and enthusiasm to work, to enable customers to make the right insurance decisions to meet their needs. We’re passionate about helping our customers and employees move on and up in life and business. We nurture and invest in talent to ensure that great people build great careers with us. There’s a variety of different career opportunities which enable people to fulfil their potential and we provide an award-winning range of training, recognised in 2015 by Investors in People (IIP) with a Gold level accreditation. Other prestigious industry awards we have won include General Insurer of the Decade at the British Insurance Awards 2014. Position Description This position is based in our Manchester Commercial & Personal branch dealing with commercial broker markets. This position provides a great development opportunity to work in one of our largest Fleet accounts within a £100m branch. As a member of our Fleet team, you will be responsible for supporting the Regional Leadership team with the profitable development of the commercial business. In particular, you will be responsible for:- Retaining profitable existing business and provide excellent service to our customers. Building and developing successful Broker relationships. Ensuring your visibility in the market. You will thrive on face to face contact with brokers and end customers. Developing business relationships with key clients. Achieving agreed financial performance targets. Collaborating strongly with other departments to achieve the Company's goals in respect of service delivery. Enagaing fully in the cross sell culture in Allianz Skills & Experience Working towards ACII Experience in fleet underwriting Excellent relationship management skills. Practical knowledge of MS Office and MS Outlook. Good Numerical and verbal reasoning skills. Excellent verbal influencing and trading skills. An understanding of both the Manchester and UK general insurance market. Additional Requirements At Allianz, we welcome applications from everyone, regardless of your background or needs. If you need assistance with making your application please contact us at [email protected] For external applicants only – Please be aware that we will require satisfactory pre-employment evidence to include DBS, Financial Probity and Fraud checks, before you can commence employment with us.

more >

Description We are currently looking to recruit Personal Claims Advisers to work within our Debt Solutions business. They will be responsible for following up existing customer enquiries for Debt Advice, to see if making a financial claim would be an appropriate solution for the client. This must be done whilst ensuring that any advice given is within regulatory guidelines and promotes the best outcome for the client, towards their own individual circumstance. This is predominantly a phone based position calling out to existing customers. Personal Claims Advisers will be responsible for, but not limited to: - Making contact with clients who have shown an interest in debt solutions or making a claim against miss-sold financial products. - Assessing each clients’ individual circumstance to ascertain if a financial claim is a suitable service for them. - Ensuring at all times that any advice given promotes the best outcome for the client. - Operating in line with regulatory requirements as stipulated by the MOJ and Think Money compliance guidelines (e.g. Quality Assurance). - Undertake any further duties determined as reasonable and necessary in fulfillment of the role. This is an ideal opportunity for someone with phone based customer service or financial service experience looking to take that next step in their career within a large financial service organisation. Whilst attaining and maintaining competency within this role, there will be opportunities to progress your career further within the company. If you think you have the right skills, drive and motivation to succeed in this role please apply for immediate consideration. Due to the volume of applications being received, only those that demonstrate the necessary skills will be contacted.

more >

We are looking to recruit a Claims Handler to join our team. You will be responsible for delivering a high quality professional advice service to clients regarding any claims issues; you primary task is to liaise with insurers and other interested parties to expedite the claim and effectively manage your clients’ expectations. You will handle claims from receipt of notification of loss through to conclusion. Key Responsibilities Advise and update clients on all meaningful events and discussions during the claim ensuring complete customer happiness Regularly assess the status of claims with clients / insurers / recovery agents/solicitors (as applicable) and ensure that all parties are informed of progress or chased for updates as necessary. Can you offer appropriate technical advice to clients throughout the duration of the claim? Be encouraging, compassionate and effectively handle their expectations? Your role is focussed on regarding the claim process, timescales, policy and/or legal liability and quantum. You will liaise with your Line Manager regarding any issues, queries or areas of concern which may arise. Ensuring you bring to your Line Manager’s attention any claims complaints (in addition to following the company’s general complaints procedure) Identify and inform Line Manager of any claims which may generate a complaint Ensure market / insurance / legislation and other technical knowledge is developed and maintained to enable efficient claims handling and that Business systems are updated regularly and that data held is 100% accurate at all times, to facilitate accurate claims reporting. Process all claim notifications, further advices and collections in accordance with the Claims Division’s procedures Can you manage own workload in order to service the client promptly and expertly? You will need to be someone with super administrative skills who will be task focused and want to develop and nurture their career with us. Update insurers and recovery agents and inform of any additional information acquired during the claims process. Review insurer’s, recovery agents and solicitors queries and resolve wherever possible Ensure that claims statistics, when required by the client, Placing Department or insurers on risk, are accurate and produced in accordance to SLAs Ensure all relevant inward/outward correspondence is added to each claim file in the correct order, including contemporaneous notes of any telephone conversations / meetings Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Whistle Blowing, Treating Customers Fairly Experience, Knowledge and Skills Cert CII/ Dip CII (Chartered Insurance Institute) qualification desirable and educated to GCSE standard or equivalent Previous experience within the insurance industry with specific claims handling focus. Good customer service focus along with good planning and analytical skills. Identify potential risk/issues and seek advice/consultation when required. Apply due diligence and process adherence accompanied by high accuracy and attention to detail. Good communication and interpersonal skills and takes initiative when assisting team members. MS office proficiency. Eligible to work in the UK We are an equal opportunities employer In 2014, Pen was formed out of 12 leading underwriting businesses - creating a single company offering underwriting with a difference. We knew we could deliver something unique that the market hadn’t seen before. We also understood that it isn’t always necessary to reinvent the wheel, which is why we offer the traditional values that brokers appreciate – support, expertise and outstanding service. Today, if Pen was a carrier we’d be one of the top 25 insurance companies in the UK. We have 17 underwriting teams, made up of 400 employees and spread across 18 offices – which makes us the second largest managing general agent (MGA) in the UK. United, Pen is greater than the parts we were built from and many of our founding businesses are market leaders and experts in their field. We have a clear vision for the future, in which we continue to be valued by our customers, distributors and risk carriers and are seen as the go-to virtual insurer. We want to be able to underwrite a diverse portfolio, unmatched in our scope of class, territory and reach.

more >