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Job Description Summary We’re TalkTalk, a challenger brand in the world of Broadband, Phone, Mobile and TV. Our job is to bring the best value connectivity, to everyone. We believe every customer matters, so we offer products and services that are simple, affordable, reliable and fair. We’ve created a working environment where you can be yourself and give your all. You’ll be called on to out-think the competition and work closely with your colleagues to come up with new ideas, and deliver great results for our customers. This is your chance to make a difference, and great performance will take you far. It won’t always be easy, but it’s always exciting and it promises great opportunities for you, and our business, especially if you’re ready to stand for something The main purpose of the role is to maximise cash flow and minimise bad/doubtful debts through cash collections. Job Description Main responsibilities of Credit Controller: • Effectively manage individual account portfolio • Maximise collections • Maintain customer profile through account hierarchy • Resolve account disputes to minimise aged debt debt and improve customer experience • Forge and maintain both internal and external customer relationships • Effectively manage and prioritise workload within appropriate timescales • Identify and escalate potentially high risk accounts • Achieve set agreed KPI targets To be considered successful you will: • Have previous work experience in B2B credit control • Be putting customer in a centre of all your actions • Have excellent written and verbal communications skills • Be performance driven • Enjoy working in fast paced environment Be great to also have: • Problem solving capabilities • Solution oriented • Proficient with MS Office • Experience of Reseller and Carrier

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Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email [email protected]. Credit Controller (6 Month FTC) Johnson Controls 6 Month Fixed Term Contract What you will do The Credit Controller will be responsible for progressing payments of outstanding account items and action Key Account customer enquiries. The Credit Controller will facilitate in the timely collection of cash from customers. You will receive and action Key Account customer account queries and liaise with the field on operational issues to ensure timely resolution. You will handle incoming Key Account customer account related calls and emails focusing on the delivery of an enhanced customer experience. Candidate Essentials The Credit Controller will have excellent communication and interpersonal skills with a good telephone manner and appropriate business communication skills. You will be self-motivated, enthusiastic and results orientated with the ability to work well under pressure and make good decisions. You will have outstanding attention to detail and data entry skills with a can do attitude and the ability to make fast and accurate decisions. You will have the ability to work quickly and to prioritise workload, meeting deadlines and delivering accurate results. The Credit Controller will be results orientated with experience of working in a busy environment and familiarity around Credit control and cashiering processes. Knowledge · GCSE or equivalent level qualifications · Sound working knowledge of Microsoft Office · Experience within a customer service/ Financial admin role Excellent communication and interpersonal skills. Benefits: · Competitive salary · 37.5 hours per week · Monday to Friday with early finish on Friday. · Contributory Pension · Outstanding career opportunities within Johnson Controls Who we are At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

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We have a fantastic opportunity for a Credit Controller/Sales Ledger Assistant at UKFast. In this role you will get to build amazing relationships with customers, while dealing with a variety of queries and also the opportunity to be involved in progressing the sales ledger function whilst having fun in a team of great people! Are you interested in developing yourself alongside a talented team in the most exciting industry in the world? Do you thrive in a fast paced environment and enjoy being part of an amazing team culture? Do you want to become an integral part of a multi-award winning family owned business? If yes, we may have a place for you at UKFast! Know someone right for the job? Share the role on social media! Twitter Facebook Google+ LinkedIn What’s the role all about? You will be reporting to the Credit Control Manager assisting in the management of over 4500 customers What will my responsibilities be? Entering and allocating bank receipts to customer accounts Responding to incoming client queries by phone, email and letter Actively collecting overdue balances Managing Direct Debit statuses Dealing with client refunds Ensuring invoicing is correct and raise credit notes if required Working with our retentions team and managing clients’ off boarding process Ad-hoc tasks to support the rest of the finance team What skills do I need to have? Experience of credit control A good communicator Goal orientated and driven A team player who is enthusiastic with a positive can-do attitude Able to prioritise, multi-task and work on own initiative Looking for the opportunity to develop and step up to bigger and greater challenges Adaptable and experienced working within a fast paced environment What’s the earning potential? We offer a salary of £18-22k depending on experience. What benefits are on offer? Award-winning training and education centre with three full-time teachers who help you obtain accreditations, develop and learn On-site gym with steam room – we also have weekly classes such as Boot Camp and Yoga – there is something for everyone Birthdays off as a paid holiday UKFest – our incredible festival with live bands, free food and drink for the entire company, friends and family. The event is described as a mini-Glastonbury with over 1000 attending in 2016 Private BUPA healthcare cover after a years’ service Full paid maternity leave for first16 weeks and full paid paternity leave for 2 weeks after two years service Pension Scheme with significantly higher matched contributions We also offer these if you’re interested: Regular cinema nights and LAN parties Friends and family open days where people related to the company come over to eat and drink with us at Christmas Referral scheme in which you can earn up to £500 for referring superstars to join the business Family days out to Chester Zoo An extra weeks holiday the year you get married Crèche on site – somewhere to play when your kids come to visit We’ve got loads more too: Bar! Free drinks on a Friday to end the week Onsite parking Sports clubs such as running, football & netball Table tennis and pool tables – things can get competitive Console gaming area and arcade machines Regular pub quizzes with our very own quiz master - friends and family are also welcome Fresh fruit delivered to the office Team building experiences climbing Snowdon Performance Incentives: We’re big believers in rewarding commitment, so you get £1000 after 5 years with us and an amazing £10,000 bonus after 10 years in the family We offer reward trips to amazing places such as Vegas or skiing in Switzerland! Top performers achieve VIP parking Coming soon: Future plans to have a dog kennels for all you dog lovers Share Scheme for the entire business to make people feel rewarded and connected

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Job Description Summary We’re TalkTalk, a challenger brand in the world of Broadband, Phone, Mobile and TV. Our job is to bring the best value connectivity, to everyone. We believe every customer matters, so we offer products and services that are simple, affordable, reliable and fair. We’ve created a working environment where you can be yourself and give your all. You’ll be called on to out-think the competition and work closely with your colleagues to come up with new ideas, and deliver great results for our customers. This is your chance to make a difference, and great performance will take you far. It won’t always be easy, but it’s always exciting and it promises great opportunities for you, and our business, especially if you’re ready to stand for something The main purpose of the role is to maximise cash flow and minimise bad/doubtful debts through cash collections. Job Description Main responsibilities of Credit Controller: • Effectively manage individual account portfolio • Maximise collections • Maintain customer profile through account hierarchy • Resolve account disputes to minimise aged debt debt and improve customer experience • Forge and maintain both internal and external customer relationships • Effectively manage and prioritise workload within appropriate timescales • Identify and escalate potentially high risk accounts • Achieve set agreed KPI targets To be considered successful you will: • Have previous work experience in B2B credit control • Be putting customer in a centre of all your actions • Have excellent written and verbal communications skills • Be performance driven • Enjoy working in fast paced environment Be great to also have: • Problem solving capabilities • Solution oriented • Proficient with MS Office • Experience of Reseller and Carrier

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Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email [email protected]. Credit Controller (6 Month FTC) Johnson Controls 6 Month Fixed Term Contract What you will do The Credit Controller will be responsible for progressing payments of outstanding account items and action Key Account customer enquiries. The Credit Controller will facilitate in the timely collection of cash from customers. You will receive and action Key Account customer account queries and liaise with the field on operational issues to ensure timely resolution. You will handle incoming Key Account customer account related calls and emails focusing on the delivery of an enhanced customer experience. Candidate Essentials The Credit Controller will have excellent communication and interpersonal skills with a good telephone manner and appropriate business communication skills. You will be self-motivated, enthusiastic and results orientated with the ability to work well under pressure and make good decisions. You will have outstanding attention to detail and data entry skills with a can do attitude and the ability to make fast and accurate decisions. You will have the ability to work quickly and to prioritise workload, meeting deadlines and delivering accurate results. The Credit Controller will be results orientated with experience of working in a busy environment and familiarity around Credit control and cashiering processes. Knowledge · GCSE or equivalent level qualifications · Sound working knowledge of Microsoft Office · Experience within a customer service/ Financial admin role Excellent communication and interpersonal skills. Benefits: · Competitive salary · 37.5 hours per week · Monday to Friday with early finish on Friday. · Contributory Pension · Outstanding career opportunities within Johnson Controls Who we are At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

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We have a fantastic opportunity for a Credit Controller/Sales Ledger Assistant at UKFast. In this role you will get to build amazing relationships with customers, while dealing with a variety of queries and also the opportunity to be involved in progressing the sales ledger function whilst having fun in a team of great people! Are you interested in developing yourself alongside a talented team in the most exciting industry in the world? Do you thrive in a fast paced environment and enjoy being part of an amazing team culture? Do you want to become an integral part of a multi-award winning family owned business? If yes, we may have a place for you at UKFast! Know someone right for the job? Share the role on social media! Twitter Facebook Google+ LinkedIn What’s the role all about? You will be reporting to the Credit Control Manager assisting in the management of over 4500 customers What will my responsibilities be? Entering and allocating bank receipts to customer accounts Responding to incoming client queries by phone, email and letter Actively collecting overdue balances Managing Direct Debit statuses Dealing with client refunds Ensuring invoicing is correct and raise credit notes if required Working with our retentions team and managing clients’ off boarding process Ad-hoc tasks to support the rest of the finance team What skills do I need to have? Experience of credit control A good communicator Goal orientated and driven A team player who is enthusiastic with a positive can-do attitude Able to prioritise, multi-task and work on own initiative Looking for the opportunity to develop and step up to bigger and greater challenges Adaptable and experienced working within a fast paced environment What’s the earning potential? We offer a salary of £18-22k depending on experience. What benefits are on offer? Award-winning training and education centre with three full-time teachers who help you obtain accreditations, develop and learn On-site gym with steam room – we also have weekly classes such as Boot Camp and Yoga – there is something for everyone Birthdays off as a paid holiday UKFest – our incredible festival with live bands, free food and drink for the entire company, friends and family. The event is described as a mini-Glastonbury with over 1000 attending in 2016 Private BUPA healthcare cover after a years’ service Full paid maternity leave for first16 weeks and full paid paternity leave for 2 weeks after two years service Pension Scheme with significantly higher matched contributions We also offer these if you’re interested: Regular cinema nights and LAN parties Friends and family open days where people related to the company come over to eat and drink with us at Christmas Referral scheme in which you can earn up to £500 for referring superstars to join the business Family days out to Chester Zoo An extra weeks holiday the year you get married Crèche on site – somewhere to play when your kids come to visit We’ve got loads more too: Bar! Free drinks on a Friday to end the week Onsite parking Sports clubs such as running, football & netball Table tennis and pool tables – things can get competitive Console gaming area and arcade machines Regular pub quizzes with our very own quiz master - friends and family are also welcome Fresh fruit delivered to the office Team building experiences climbing Snowdon Performance Incentives: We’re big believers in rewarding commitment, so you get £1000 after 5 years with us and an amazing £10,000 bonus after 10 years in the family We offer reward trips to amazing places such as Vegas or skiing in Switzerland! Top performers achieve VIP parking Coming soon: Future plans to have a dog kennels for all you dog lovers Share Scheme for the entire business to make people feel rewarded and connected

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